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Contact Us

 

by Completing Form Below or send an email to info@venue517.com

 
 

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FAQ about Boutique Items Only

SHIPPING
How do I track my order?
 

A tracking number will be sent via email once the order is shipped.  If you have any questions or concerns about your order, please complete the form above.

 

What are your delivery options?
 

Items ordered online will be delivered to the address you provide.  Items may also be picked up in person.

 

How do I return an item/receive a refund?
 

Most, if not all items are custom order items, therefore there is a NO REFUND policy,  Certain restrictions apply to EXCHANGE of items in a case-by-case situation.

What is the turnaround time for custom garments?

There is a 21-day (min) turnaround for all custom garments.  Once measurements are obtained and the deposit is paid, production will begin.  Standard shipping times applied (if the garment isn't picked up in person.)

What is the standard shipping time for products?

Products are shipped within 7-10 business days of purchase.

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